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    Information on Minnesota State Agencies, Boards, Task Forces, and Commissions

    Compiled by the Minnesota Legislative Reference Library

    Transportation Ombudsperson

    Active dates:2008 -
    Authority:
    Minn. Stat. 174.02 subd. 2a
    2013 Minn. Laws Chap. 127 Sec. 47
    Function:

    The ombudsperson provides a neutral, independent resource for dispute and issue resolution between the department and the general public where another mechanism or forum is not available; gathers information about decisions, acts, and other matters of the department; provides information to the general public; facilitates discussions or arranging mediation when appropriate; and maintains and monitors performance measures for the ombudsperson program.

    History:

    The Transportation Ombudsperson office was established in 2008 by the then-commissioner of MnDOT, Thomas K. Sorel. The Legislature codified this role in statute in 2013 (see Laws of Minnesota 2013, chapter 127, section 47).
    Advisory to:
    Transportation Department
    Agency heads:

    The transportation ombudsperson reports directly to the commissioner. The ombudsperson must be selected without regard to political affiliation and must be qualified to perform the duties specified in this subdivision.
    Internet resource:
    Neutral Issue Resolution: MnDOT Ombudsman
    Reports:
    Annual Report (2012-2017)
    Note: The Legislative Reference Library may have additional reports on or by this group available through our catalog.
    Documents/Articles:
    Neutral issue resolution: MnDOT Ombudsman Overview. Minnesota Department of Transportation, 2020.
    Meet the public's voice at MnDOT. Star Tribune, 6/1/2009.
    News clippings and documents. Agencies Notebook Collection, 2009.
    Record last updated: 05/08/2020
     

    All information on this group from the Library’s collection of agency notebooks has been digitized. These materials are incorporated into the “documents/articles” section of the record. Please contact a librarian with any questions. The Minnesota Agencies database is a work in progress.

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