Minnesota Agencies

A program of the Minnesota Board on Aging, the Office advocates for person-directed living, throughout the health care continuum. 

Regional ombudsmen and volunteers, work with consumers, citizens, nursing homes, hospitals, home care and social service agencies and public agencies to enhance the quality of life and services for individuals receiving health care and supportive services at home, in hospitals, in nursing homes and boarding care homes, and in other community settings such as housing with services (assisted living, customized living), adult foster care and adult day centers.

The Office also works to enhance the quality of life and services for consumers by advocating for reform in the health care and social services delivery systems through changes in state and federal law and administrative policy.

The office was created in 1987 as the Ombudsman for Older Minnesotans. In 2007, the name was changed to Ombudsman for Long-Term Care. This office is within the Minnesota Board on Aging and incorporates the long-term care ombudsman program required by the Older Americans Act, as amended, United States Code, title 42, sections 3027(a)(9) and 3058g(a), and Code of Federal Regulations, title 45, parts 1321 and 1327. This office is a distinct entity, separate from other state agencies.